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FAQs

 

FAQ

  • Q What services are supported?

    A Provide lifetime free online technical support;
    Customization service;
    Pre sales service;
    In sales service;
    After sales service.

  • Q How long is the warranty period of the equipment sold?

    A The warranty is 1 year, and all repairs will be free in warranty period.
  • Q How long is the delivery time?

    A Within 7 days after receiving the deposit, the specific delivery time depends on the order quantity.
  • Q If you find a quality defect, what is the term?

    A We will bear all repair costs, if still not satisfied, we will refund.
  • Q What is the minimum order quantity?

    A For the instrument, the minimum order quantity will be 1 set. For consumable parts, please try to contact us for proper confirmation.
  • Q What is the packaging of your products?

    A Pack the instrument with PE film, foams and wooden box.

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Shanghai Zhuoguang Instrument Technology Co., Ltd. focuses on the scientific instrument industry, manufacturing high-quality instruments and providing perfect services.

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 +86-18116419193
 +8618116419193
 +86-21-59501820
 Room 308B, Building1, Tongxing Creative Industrial Park, Caoan Road 4260, Jiading District, Shanghai, 201804, China.
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